welcome to 2020 management

We’re a European leader in Customer Relationship Management and an authorised salesforce.com implementation partner.

We focus our expertise in three key areas:

• salesforce.com implementation
• business process re-engineering
• sales and service excellence programmes

We’re not here to sell software, but to bring you practical CRM solutions that will help you grow customer value, increase revenues and eliminate costs. We can help you organise your business around the customer and have worked internationally with many clients over the last seven years.

Our friendly, hands-on team would be delighted to hear from you and to explain how we can assist your business.

'who's who - our people and clients'